Privacy Policy

1. Introduction

This Privacy Policy describes how Z-MARKET OÜ ("we", "us", or "our"), registered at [COMPANY ADDRESS], collects, uses, and stores information when you visit our website (the "Website"). By continuing to use this Website or accepting our cookie notice, you agree to the practices described in this policy.

2. Data we collect

Data you provide directly

• Email address — provided when you submit an order or contact form
• Name — provided when using the contact form
• Order details — products, quantities, and dimensions you select
• Messages — any content you submit via the contact form

IP addresses

We automatically collect your IP address when you visit the Website. It is used for security monitoring, abuse prevention, and aggregate traffic analysis. IP addresses are not used to personally identify you.

Email addresses

When you submit an enquiry or request a quote via our contact form, we collect the email address you provide. It is used solely to respond to your request.

Usage metadata

We may collect anonymised metadata about how the Website is used, including pages visited and time spent on each page, browser type and operating system, referring URLs, and approximate geographic region (country/city, derived from your IP address). This data is aggregated and cannot be used to identify individual visitors.

3. Cookies

We use cookies to enable basic website functionality and to collect the anonymised usage data described above. A cookie notice is shown on your first visit; continued use of the Website constitutes consent.

You can control or delete cookies at any time via your browser settings. Note that disabling cookies may affect Website functionality.

4. Legal basis for processing

• Consent — analytics cookies and email collection via the contact form, where you have actively provided your data or accepted the cookie notice.
• Legitimate interests — server logs and IP addresses for security and fraud prevention.

5. How we use your data

We use the data collected to:

• respond to contact form enquiries.
• monitor and maintain the security and performance of the Website.
• analyse anonymised usage trends to improve the Website.

We do not sell, rent, or trade your personal data to third parties.

6. Data retention

Email addresses collected via the contact form are retained for as long as necessary to handle your enquiry and any follow-up, then deleted. Server logs containing IP addresses are retained for [X days/months] and automatically deleted thereafter. Cookie data is stored in accordance with individual cookie lifetimes as stated in our cookie notice.

7. Third-party services

The Website uses the following third-party services, which may process data on our behalf:

• Cookie Script (cookie-script.com) — cookie consent management.
• [Hosting provider] — web hosting and server infrastructure.

8. Your rights

If you are located in the EU/EEA, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you.
• Right to rectification — correct inaccurate data.
• Right to erasure — request deletion of your data where no legal retention obligation applies.
• Right to object — object to processing based on legitimate interests.
• Right to complain — lodge a complaint with your supervisory authority.

To exercise these rights, contact us at office@z-market.net.

9. Data security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. However, no transmission over the internet is completely secure.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects any changes. Continued use of the Website after changes are published constitutes acceptance of the revised policy.

11. Contact

For questions about this Privacy Policy or to exercise your rights, please contact: